Increasing decision confidence through user research.I bridge hands-on research execution and strategic leadership, helping teams clarify complex problems, make informed design decisions, and deliver measurable impact.
With 17 years of experience in SaaS, enterprise, and open-source environments, I specialize in building scalable research programs, mentoring distributed teams, and embedding evidence-based practices that move organizations forward. Core Strengths
Research Strategy & Execution — From discovery to validation, translating insights into clear, actionable direction.
Team Enablement & Collaboration — Coaching cross-functional partners to independently apply user-centered methods. Research Operations (ReOps) — Establishing scalable workflows, tools, and systems that bring visibility and speed. AI-Informed Design Practices — Exploring how emerging AI tools can enhance research synthesis and design decision-making. |
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Lorie has a unique mix of technical expertise and smart thinking. She's excellent at turning user insights into practical strategies that improve our product development process. Her leadership style encourages collaboration and teamwork, resulting in consistently high performance. |