Turning complex questions into actionable insight
Strong research execution brings structure to uncertainty. I use mixed-methods approaches — from in-depth interviews and diary studies to surveys and usability testing — to uncover patterns that guide better product decisions.
My work across sectors like finance, SaaS, and open-source software has focused on understanding user ecosystems, validating product direction, and measuring the impact of design changes over time.
My work across sectors like finance, SaaS, and open-source software has focused on understanding user ecosystems, validating product direction, and measuring the impact of design changes over time.
Highlights
- Reduced recruitment time by 40% by developing a participant panel and research repository at Okta.
- Enabled evidence-based prioritization for Glassnode’s product teams through an accessible Dovetail insights hub.
- Delivered end-to-end research on onboarding, permissions, and identity management flows serving 17,000+ enterprise customers.
How I Work
- Start with clarity of question, not just scope.
- Select fit-for-purpose methods aligned to business context.
- Synthesize collaboratively so insights lead directly to design and engineering action.
Lorie's meticulous research methodologies and attention to detail were truly impressive. She was always willing to go above and beyond to ensure that her research was conducted thoroughly and accurately. She also has a great ability to communicate research findings in a clear and concise manner.
- Okta Product Manager