Hi there!

Have you ever used something that was so difficult to use that you just gave up? It doesn't have to be that way.

I have a passion for creating a great user experience. Getting to the root of the usage problems tells you so much about a product: How it was rolled out. Who the intended audience is--and if it matches the actual audience.

I work tirelessly to improve anything that a user might come into contact with to ensure their experience is seamless and straightforward but with a bit of surprise and delight.